Executive Language Training

Gina Gramatis

8474571197

Language Program Coordinator

Executive Language Training LLC has an exciting opportunity for a motivated individual to join our team as a Language Program Coordinator (LPC).

Position Summary:

The ideal candidate will be responsible for assisting the Director of Training on many aspects of our language business with priority to complete, coordinate and oversee several language programs. He/she must be able to manage a diverse set of administrative and follow-up tasks to ensure client satisfaction. The position reports to the Director of Training.

Job Description:

Organize, coordinate and complete tasks for 30-50 language programs such as:

• Send confirmation letters to participant(s) and schedule first lesson

• Send confirmation documents to trainers and collect necessary information

• Collect Needs Assessment Forms and order books or other materials

• Ensure smooth and timely communication between program participant(s) and trainer

• Ensure all necessary tasks completed before first lesson begins

• Work with Director of Training to handle any participant or trainer issues during the program in a timely manner

• Follow up with participant(s) and communicate closely with trainers during the language program

• Track program hours, manage progress reports, send evaluations and complete various other program administrative duties

• Ensure all necessary task are completed before a program ends

 Responsible for maintaining the highest level of client satisfaction during the language program

 Full-time position

Position Requirements:

Bachelor’s Degree

3-5 years experience in teaching/office/client service environment

Communication skills, ability to communicate freely via phone and e-mail

Detail-oriented, ability to multi-task, strong organizational skills

Fluent English, both spoken and written; Knowledge of more than one language is a plus

Knowledge of PC: MS Office, typing Internet